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Support

Real people, a reply within one business day.

Tell us what you need and we will answer by email. Most questions are also answered, with screenshots, in the help center.

  • Help center

    Step-by-step guides with screenshots for every part of LawMOR.

    Browse guides

  • Email

    Write to hello@callmor.ai from any address. Quote your reference if you have one.

    hello@callmor.ai

  • System status

    See whether LawMOR and its phone, email and payment services are working.

    Check status

  • Privacy and legal

    Data requests, security reports and legal notices.

    Legal and privacy

Send a request

Already a customer? Use Help in the top bar of LawMOR instead: your request is linked to your account and firm automatically.

Help us help you faster

  • Say which screen you were on and what you clicked.
  • Tell us what you expected, and what happened instead.
  • Name the matter or invoice number if it is about a specific record, not the client's details.
  • Never send passwords, card numbers or client secrets. We will never ask for them.

If we need to look at your workspace

LawMOR staff cannot see your firm's records. If seeing your screen would help, a firm owner can allow read-only support access for a few hours in Settings, Firm profile. It ends automatically, can be revoked at any time, and every use is in your audit log.

Security issues

If you believe your account or data is at risk, email hello@callmor.ai with "Security" in the subject. These go to the front of the queue.