Set up your firm profile, rates and email

Enter the firm's details, create the standard rate card and choose how email is sent.

Getting started4 min readFor: Owners (rates: owners and attorneys)Open this in LawMOR

  1. Fill in the firm profile

    Open Settings from the left menu and select Firm profile. Enter Name shown to clients, Legal name, Main phone, Website and Mailing address, then select Save. The mailing address is printed in the footer of announcements to clients, as US law requires on bulk email.

    The Firm profile settings page with name, legal name, phone, website and mailing address fields, and the Support access panel below.
    Settings, Firm profile.
  2. Create the standard rate card

    Go to Settings, then Rates. If the firm has no rate card yet, select Create the firm's standard rate card. Time can be recorded without one, but approving time needs an hourly rate.

  3. Add hourly rates

    On the rate card, choose a Timekeeper (leave it blank for everyone else), enter the Hourly rate and the Effective from date, then select Add rate. Only team members marked as billing time appear in the list.

  4. Choose how email is sent

    Go to Settings, then Email. On the Sending tab, pick LawMOR's mail service with your firm's name as the sender, or your own mail server. Set the Sender name and Replies go to address, select Save, then Send me a test message.

  5. Allow support access only when you need it

    LawMOR staff cannot see your data unless you allow it. Under Support access on the Firm profile page, enter how many hours (1 to 72) and why, then select Allow support access. Access is read-only, ends on its own and can be ended early with Revoke now.

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