Connect your Outlook or Gmail mailbox

Link your own work mailbox so email with clients files itself to the right matter and you can write from LawMOR.

Email4 min readFor: Everyone who works on matters; each person connects their own mailboxOpen this in LawMOR

  1. Open Email accounts

    In LawMOR, go to Settings, then Email accounts. Each person connects their own mailbox; nobody else in the firm, including the owner, can read your mailbox through LawMOR.

  2. Choose your email provider

    Select Connect Microsoft 365 for Outlook, Office 365 or Outlook.com addresses, or Connect Gmail for Google Workspace and Gmail addresses. A button that says not available means LawMOR has not switched on that provider yet; contact support.

  3. Sign in with your usual email login

    A Microsoft or Google sign-in page opens. Sign in exactly as you do for email, including your second factor. LawMOR never sees or stores your password.

  4. Allow LawMOR to read and send mail

    The provider lists what LawMOR asks for: read your mail, send mail as you, and keep access so it can check every few minutes. Select Accept. If you see Need admin approval instead, your firm's IT administrator must approve LawMOR once; send them the guide Approve LawMOR for your firm.

  5. Check the connection

    You return to LawMOR and your mailbox shows Connected, with Reading and filing and Sending from LawMOR both Allowed. The first check looks back 7 days; after that LawMOR checks every 5 minutes. Select Check now to run it straight away.

    The Email accounts page with a connected Microsoft 365 mailbox, reading and sending allowed, the last check time, two settings and the Check now and Disconnect buttons.
    A connected mailbox in Settings, Email accounts.
  6. Choose your two settings

    File email with my firm's contacts automatically turns the 5-minute check on or off. Draft time for emails I send from LawMOR creates a private 0.1 h draft for each email you send from a matter; it stays private until you release it and is never billed without approval.

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